Gigital applies a standard cancellation policy for all gigs booked through Gigital's website.

  • Up to one month before the event, a cancellation can be made at no charge.
  • Should a request for transfer of a gig occur within a month to the gig date, the cancellation policy will be applied in cases where the artist does not approve the change. No cancellation fees are applied If the artist approves of the change of the date. 
  • If the cancellation takes place with less than one month prior to the gig, 50% of the total price for the booking will be invoiced.
  • If cancellation occurs less than seven days prior to the gig, 100% of the total price for the booking will be invoiced.

If artists do not show up, the organizer needs to notify Gigital no later than 24h after the gig start time. The organizer is not charged if the artist does not show up.

The artist has no right to compensation if he/she does not show up. Artists who misbehave will be suspended from the platform.

You may also be interested in our Terms of Service or our Privacy Policy?

Did this answer your question?